04-20-2024 06:17
04-20-2024 06:17
I am studying how to use Device API to collect data in a research study. I followed the "Getting Started" page step by step. The session "Using a Fitbit OS Device" asks me to login to Gallery Admin and accept the Fitbit Platform Terms of Service. After I went to the "Gallery Admin" page and clicked the agree button in "Fitbit App Distribution Agreement", it showed that "You need to have a Fitbit watch paired to your Fitbit account before you can submit your app for distribution. Please associate your watch to this account and try again."
However, when I checked my account at https://www.fitbit.com/settings/device, my device Inspire 3 was actually listed under the Devices session. I don't know why it claimed that my watch was not associated to my Fitbit account. I'm wondering if someone knows the solution. Thank you!
Answered! Go to the Best Answer.
Best Answer04-20-2024 13:08
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-20-2024 13:08
Basically yes, it's true. But you can access data from the Web API, which includes heart rate.
Best Answer04-20-2024 12:29
04-20-2024 12:29
I just realized that the device API works for watches with Fitbit OS 5 and 4 (https://dev.fitbit.com/build/guides/multiple-devices/), and the Inspire 3 is a tracker.
Is is true that we are not able to extract sensor data (e.g., accelerometer) from a Fitbit tracker like Inspire 3? Thank you!
Best Answer04-20-2024 13:08
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-20-2024 13:08
Basically yes, it's true. But you can access data from the Web API, which includes heart rate.
Best Answer04-20-2024 13:28
04-20-2024 13:28
Understand, thank you!