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Not able to start Developer bridge on Sense question

‎10-23-2020 12:17

‎10-23-2020 12:17

I'm trying to start the Developer Bridge on my new Sense. When I tap the 'Enable' button from the Developer Bridge page I can see Wifi gets turned on and I get an IP address. However, the Developer Bridge page shows a "Connecting" message, then times out after about 30 seconds. Am I missing something or is this an issue?

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5 REPLIES 5

‎10-25-2020 06:37

‎10-25-2020 06:37

I have the same issue. Did you find a solution?

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‎10-27-2020 01:15

In response to FrankSt

‎10-27-2020 01:15

I filled out the form at https://forms.gle/j7fzYb9evrtCxs879 last week to get a beta version of the firmware that is supposed to fix the issue, but I haven't heard back from Fitbit yet. I believe it's supposed to take 24 - 48 hours to hear back from them.

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‎10-27-2020 13:21

In response to FrankSt

‎10-27-2020 13:21

I was able to connect my Sense with Fitbit Studio today. It looks like I was doing something wrong. 

1. Go to Settings on the Sense and click the "Enable" button to start the developer bridge.

2. While the enable button image is working, go to Fitbit Studio and connect to the Sense.

 

When I first tried to connect, I thought the bridge would show "enabled" before I should try to connect to it. Instead, it looks like the bridge timed out before I went to Fitbit Studio.

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‎01-19-2022 11:22

In response to DanMacLeod

‎01-19-2022 11:22

Where is the "enable" button in the settings?  I have developer bridge turned on in my phones fitbit app, and it shows connected.  My phone is also connected to fitbit studio. However, when I go to the watch to try and enable the developer options there, I can't find the options. There is only 6 buttons available in settings; do not disturb, sleep mode, brightness, always on display, wake settings, and volume.

The documentation on this is lacking; it simply says go to settings and enable developer options. You would expect there to be developer options in the settings, but there is not.

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‎01-19-2022 11:54

In response to WesleyHendon

‎01-19-2022 11:54

'Developer Bridge' should be between 'About Sense' and 'Shut down'. If it isn't there, you may not have converted your Fitbit account into a dev account by accepting the terms and conditions. If you have done that, try syncing.

Peter McLennan
Gondwana Software
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