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Versa 3

Allpowerx11

1 0 0

My versa 3 stopped working one day went black and I don't know what to do, can anybody help please

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1 REPLY 1

Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18889 861 8990

Hi @Allpowerx11 - there can be different reasons why it stopped, the battery needs charging, there was a fault, it got turned off.

Try charging it, make sure it does not get hot in case it got water in it, if so stop immediately, if it is not charging check the cleaning and cable in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Also the screen may be blank but the watch may be working. Double tap the screen and swipe the face right - if nothing happens it's most likely off.

Author | ch, passion for improvement.

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