developer firmware and Wallet- anyone having trouble syncing a new card to Wallet on watch?

[minigno]

Hi all,

Getting an error when trying to sync a card to the watch...the setup otherwise is fine (bank verifies card) but I get an error on sync.  I was trying to determine if this could be an issue with the dev firmware or if something else is causing the issue.

Anyone else with the dev firmware try to add a card to Wallet?

[GamesDean · Accepted solution]

Yeah, I had an issue last night. It said I needed to update the firmware, but the update didn't show up for download until later in the evening.

If you're having a different issue, make sure your card is supported (I added an Amex)

[minigno]

Just got the beta 1.2 dev firmware...fixed the issue right up. Thanks.

[xTommyG]

What firmware update? I'm having the same problem and I contacted AMEX to make sure I'm properly enrolled.

27.25.16.7

[minigno]

The dev firmware 27.30.3.2

It seems like those with the regular firmware (which I believe you have the most recent number of) have not experienced this issue (from what I saw on the other forum, anyway).

[JonFitbit]

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@xTommyG wrote:

What firmware update? I'm having the same problem and I contacted AMEX to make sure I'm properly enrolled.

27.25.16.7

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Please don't install the developer firmware, it's beta software intended for development purposes only. If you're having difficulties I would suggest the Ionic Forum for assistance.

[MFLitchfield]

So while poking around apparently I registered on the Fitbit studio and keep getting prompted to update to the beta firmware.  Is there a way to unregister that I simply can't find?

[JonFitbit]

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@MFLitchfield wrote:

So while poking around apparently I registered on the Fitbit studio and keep getting prompted to update to the beta firmware.  Is there a way to unregister that I simply can't find?

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At this time, it is not possible to opt out of receiving the beta firmware once you have registered as a developer.

You'll need to ignore the update for now.

[mitwess]

What do you do if you already have the developer firmware installed? 

[MFLitchfield]

From my understanding you're stuck with it until it is no longer in beta.  If there isn't a way to opt out I'd doubt there is a way to force a down grade.