help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding tiles

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-14-2025 19:56

‎09-14-2025 19:56

My new Sense 2 only has two tiles. When I try to add more in the Fitbit app, it won't let me install any more apps. I click "install" and it downloads for a few seconds but then fails. I can't seem to add any of them! Help! Thank you! 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-15-2026 11:46

In response to Jennimari

‎01-15-2026 11:46

@casschan @Jennimari  Thank you for your messages and patience. 

We have been informed that the issue will get a fix in the new Fitbit app update. (4.61) 
This will be starting to release soon. 

Please keep an eye open for it. 

I'll close this thread. 

Should you encounter difficulties with the tiles after updating the app, please open a new thread so that we can have a better overview of the users affected. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎09-16-2025 11:40

‎09-16-2025 11:40

@casschan , A warm welcome to the Community! Thank you for your message and efforts. 

Our team is aware of this issue and will work on a solution for it. 

Hopefully this gets solved soon. 
I'll update the thread as soon as we receive further information. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes

‎10-06-2025 05:41

In response to JuanFitbit

‎10-06-2025 05:41

I am also having this issue, thanks

Best Answer
0 Votes

‎01-15-2026 11:46

In response to Jennimari

‎01-15-2026 11:46

@casschan @Jennimari  Thank you for your messages and patience. 

We have been informed that the issue will get a fix in the new Fitbit app update. (4.61) 
This will be starting to release soon. 

Please keep an eye open for it. 

I'll close this thread. 

Should you encounter difficulties with the tiles after updating the app, please open a new thread so that we can have a better overview of the users affected. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes