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Alexa stopped working

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‎01-28-2023 05:48 - last edited on ‎02-10-2023 08:15 by Fitbit Moderator

‎01-28-2023 05:48 - last edited on ‎02-10-2023 08:15 by Fitbit Moderator

Hi everyone,

Alexa stopped working. I already logout of the fitbit app, reinstall the app, shut down sense 2...nothing works. I don't see Alexa anywhere in the fitbit app. I saw old posts about it and I tried everything. Seriously, it's my first "smart" watch and it is a total disappointment. I will not recommend it to anyone, this is a joke.

 

 

Moderator Edit: Clarified subject

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‎02-10-2023 08:17 - edited ‎08-21-2023 05:47

‎02-10-2023 08:17 - edited ‎08-21-2023 05:47

Hi there, @Micaela.dom. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-10-2023 08:17 - edited ‎08-21-2023 05:47

‎02-10-2023 08:17 - edited ‎08-21-2023 05:47

Hi there, @Micaela.dom. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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