Sense 2
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not connecting to GPS

ive had my new Fitbit Sense 2 for not even 2 days now. been trying to connect it to GPS so I can go on a run but not once has it been able to find a signal. ive tried it in various locations and different spots on my trail but nothing. if anyone has ...

Not recognizing interval exercise

Since the update my Fitbit is not recognizing interval exercise. I’m have to put it in manually. There is also a significant lag on the screen regarding my heart rate. 

Thoughts about the Sense 2 and Versa 4

The Sense 2 let’s face it has been so disappointing. With less features than its predecessor. Zero communication from Fitbit or Google on future updates. I’m disgusted that false advertising is running rampant through Fitbit. It advertises the agenda...

Ryan0788 by Base Runner
  • 476 Views
  • 3 replies
  • 3 kudos

Query around step counts

hi, I've noticed that my Sense 2 counts steps (and lots of them) when I'm actually riding my bike. Today I rode 83km but my Sense logged that as over 15,000 steps. I didn't walk 15,000 steps. How do I prevent this happening as I assume the Sense dete...

Sense2 dont have googlepay

I have just got a sense2 and I don't have the option to switch to Googlepay, I only have fitbit pay.Please help? 

Why do they kill the mp3 support?

Last week I bought a new Fitbit Sense because I wanted to get rid of my phone while running and I read, that music playback on the Sense 2 isn't working yet.So I configured everything and wanted to put music on it for my first run, just to read that ...

Strange screen-wake behaviour

I've been seeing that from time to time. Steps to reproduce:- screen wake on gesture: enabled- start Exercise app, Run (GPS)- while waiting for GPS screen will go blank- turn wrist, no reaction- tap screen, screen wakes- tap to start run- instead sta...

t.parker by Veteran Runner
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  • 0 replies
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Sense 2 tracking lower heart rate

It’s brand new and during the first work out reads my heart rate substantially lower than my Versa 3. Is there any fix or do I just need to return it. 

Amf58 by Recovery Runner
  • 261 Views
  • 1 replies
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Resolved! Paddling support on Sense 2

Learned recently that after some 6-8 years of continuous requests from users, Fitbit finally added paddling/kayaking to the available exercise types on Sense 2. Thanks, Fitbit! However I could not find details about this new feature anywhere on fitbi...

How do you log Tracy Anderson as an exercise?

I have been doing Tracy Anderson exercises since 2014. I do her Abcentric sequence--for those who don't know, this collection features cardio and what Tracy calls "transform." The Cardio portion is a very intense dance workout (it's not like any othe...

Inaccurate data

Please could someone tell me how to adjust my Sense 2, so it isn’t giving me walking credits, while I’m driving. Thank you.

3rd party apps

I had a new versa 3, but saved up to buy the new sense 2. I am SOOO disappointed! I had installed a golf gps on my versa 3, which was fantastic. Stupidly I gave that watch away when I received my sense 2. Now I have a watch that does nothing differen...

Stropp by Recovery Runner
  • 369 Views
  • 4 replies
  • 1 kudos

Hourly steps

Sense 2 does not show the progress of your hourly steps until 10 minutes of the hour. I was on chat with an advocate, and they couldn’t help me eitherit would be helpful to know before 10 minutes to the hour. my previous Sense had that feature  

My new watch does not show stats

Heart rate, steps and other icons that are supposed to show stats are only showing a red X . I tried different  clocks to download. All show same red X where stats should be. I can only see time on my screen, and several X's 

Resolved! Sense 2 won't wake up on wrist rotation

My Sense 2 won't wake the display when I twist my wrist like I'm looking at a watch (it was doing this when I first got it). I've found the setting Screen Wake under Display, which says it's locked for sleep mode and that I need to turn off sleep mod...

Buying from Fitbit

I normally buy from Amazon due to their liberal return policy.   However, I'm thinking of buying a Sense 2 from Fitbit to get the bundle deal.  It says 45 day money back guarantee.  Is this for any reason you are unhappy with the device, or do they b...

Den726 by Recovery Runner
  • 204 Views
  • 1 replies
  • 0 kudos

Free 6-month Premium Trial for Fitbit Sense 2

I ordered my Fitbit Sense 2 in December 2022 and received it in January 2023. At the time of purchase, it offered a free 6-month trial of Premium that I could add to my cart. Fitbit is now telling me that my free trial started the day of purchase and...

Loara03 by Jogger
  • 396 Views
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Data missing ie heart and exercise and Time wrong!

Firstly, it is now 2:45 pm Monday 2nd January, 2023the time on my watch is showing 9:02 am which has not moved all day! 5 hours out! not been recording my steps either. Yesterday I must have done approx 10,000 but shows I only did 38! Today showing 1...

Resolved! Connecting Librelink app to Fitbit

Please can you let me know when my Fitbit watch Sense 2 will be able to automatically download my glucose readings from my Freestyle Libre app - Librelink? 

Do all watch functions work with table? (ECG??)

I have a Samsung Galaxy Tab S8 Ultra 12.5" android tablet.  The Fitbit app installed easily on my tablet clearly shows all my stats, but when I try to do an ECG on the watch it says I need to install it on my phone.  Is there a way around this?   Are...

Wring step totals

My Fitbit is adding steps to my daily totals, several thousand. Is there a quick fix?

gps turns on by itself

New sense 2Have had loss of steps and partway through walks gps pops up asking if i want to end exercise then if i say yes steps stop ,can anyone advise as have done the things suggested on chat but surely gps should not just start itself or am lmiss...

phlebo by Base Runner
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  • 0 replies
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Automatic exercise sense 2

I recently received a sense 2 and was very annoyed it kept automatically going into exercise walking mode when I was shopping. I have now figured out that the can be turned off on the watch. Meaning it will still track a walk but not turn the face to...

Digb by Jogger
  • 366 Views
  • 1 replies
  • 2 kudos

Afib

With versa 2 how can I detect Afib.  Also can I be notified of Afib.

New sense 2 but no google

I have just received a sense 2 and the box shows "by Google" and online there are photos of an agenda, Spotify etc. Why doesn't my watch come with any of this? I'm just finding out that what's advertised is not actually on the watch? Have you missold...

Randab by Recovery Runner
  • 846 Views
  • 13 replies
  • 17 kudos

Sense 2 not tracking full walk

I have tracked 2 walks on my Sense 2 but both times the watch ended the walk without me knowing so only recorded half the route. I recorded a run & that was fine. Has anyone else had this problem or can anyone advise what the issue is please. I've be...

BAR-72 by Jogger
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  • 0 replies
  • 2 kudos

Standing and sitting tracking

Can the option for tracking standing and sitting be added? Or add an app. It is helpful to have the watch remind us to stand when we're sitting for ling periods of time.

Good Non-Metal band for Sense 2

I'm looking for a new band for my Sense 2 for sleeping. I have tried adjusting my current band and it ends up uncomfortable after a while (which doesn't make for great sleeping for a person who isn't a great sleeper). I need a new non-metal band mean...

Update thai languages

Hi Dev Team Please update firmware and support thai language in fitbit sence 2 

Syncing

My fitbit will not sync

AEJR by Jogger
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Resolved! Sense 2 keeps buzzing during exercise

I recently got a Sense 2 (I used Flex 2 for years). In a 30-minute cardio session (Tracy Anderson dance routine), it goes off 6-7 times! Sometimes there are only 2 minutes between buzzes. I turn on my watch (side switch) to see what's up and most of ...

Resolved! Can I disable button shortcuts on Sense 2?

I find my watch is often on the "Quick settings" screen (double button press) when I look at it, for some reason this suppresses notifications, is there a way to disable this shortcut? does anyone else have this problem   Moderator Edit: Clarified su...

Fitbit Sense 2 will NOT report updated battery level, even after charging.

I have had new Fitbit Sense for about 6 weeks.  It is very quirky about updating battery level after substantial recharging.I usually charge it for 4 hours and when I undock it it still reports the old battery level (even though it is fully charged)....

npsaltos by Recovery Runner
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  • 7 replies
  • 2 kudos

Sense 2 won't charge

2 week old Sense 2 plugged in for 30 mins. Battery gone DOWN from 15% to 6%. And it just keeps buzzing with a message about setting up alexa.  Pleasa help 

MaireC by Jogger
  • 139 Views
  • 1 replies
  • 0 kudos