App not showing tracked steps

[Footlax74]

This has been happening for a few days and I thought an app update would fix it, and it didn't. 

My tracker is counting my steps, and my connected apps are showing my step count accurately. But my fitbit app is not showing steps. It is only steps. When I go for a walk or have activity it shows, just not steps they are registering zero steps only on the app. 

[Guy_ · Accepted solution]

Hi @Footlax74 - in the Fitbit App device page (Connected to) make sure only your Sense 2 is connected to your account and in case it is a problem see Why won't my Fitbit device sync?

[Footlax74]

Thanks but that's not the problem