help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2022 02:05

‎12-03-2022 02:05

I got my Fitbit on Thursday.  Charged it to 100%. On Friday morning at 8am I put it on fully charged, by 4am Saturday, it was dead. That’s 20 hours. I don’t even have it loaded to make calls or text yet. The whole reason I got this was battery life. I thought it should last around 3 days, even though it is advertised 6. Very disappointing. 

Best Answer
1 REPLY 1

‎12-03-2022 06:36

‎12-03-2022 06:36

I’m beyond mad! I got my sense 2 two days ago from Fitbit website, charged it fully and it’s battery is lasting about 4 hours with absolutely everything turned off. That’s what they told me to do and that’s ridiculous what’s the point of the watch if I can’t use it. I contacted them again and now they want me to send it back before sending me a new one and I’ve read from some people they’re gonna send me a refurbished one!? I spent over 300$

Best Answer