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Body response stopped working on Sense 2

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‎01-27-2024 21:22 - last edited on ‎01-29-2024 04:30 by Fitbit Moderator

‎01-27-2024 21:22 - last edited on ‎01-29-2024 04:30 by Fitbit Moderator

I've had my sense 2 for a week or two, and now the body response does not work. It tells me that this feature can be turned on with the app. It's already turned on. I Uninstalled it. Synced it. Installed it again. Synced it. Rebooted it. Turned off Bluetooth and tried it all again. Nothing. The other threads are outdated and none of their solutions helped. I'm using a samsung galaxy s22+ and most recent app version and firmware. 

 

Moderator edit: edited title to clarity.

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‎01-29-2024 04:36

‎01-29-2024 04:36

Welcome back to the communitym @mattgrovesdc.

Thanks for explaining to me about this situation with the body responses using your Sense 2, and also thanks for the steps already taken to get this going.

Just for you to know, Sense 2 doesn't detect body responses when certain apps are in use, such as the Exercise app and Google Maps app. Make you sure these apps are not open so it will work.

You can find more helpful information here.

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