help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't change watch face nor install apps - Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2022 16:31

‎09-26-2022 16:31

When I attempt to change to a new watch face, I get "Oops. looks like there's no Internet connection". Same w/ apps install. Anyone else? They need an update fast or I'm returning it.

Best Answer
0 Votes
3 REPLIES 3

‎09-26-2022 17:11

‎09-26-2022 17:11

*added*: I was able to get it to work by turning off wifi on my phone??

Best Answer
0 Votes

‎09-26-2022 19:59

In response to kipincb

‎09-26-2022 19:59

Hi @kipincb - check this link No internet connection  could be Private DNS, especially on recent Samsung phones.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎10-03-2022 01:06

In response to Guy_

‎10-03-2022 01:06

I'm able to resolve the issue by switching to another Wi-Fi, too

Best Answer
0 Votes