Can't customize my Sense 2 watch

[one-non_blonde]

Does any one else have a problem with customization of watch faces?  If there are optional colors available on the clock face, my Sense 2 will not accept the changes.  Whatever the picture of the clock face on the Fitbit page shows, that's the color I get.  Any suggestions?  I tried turning off the watch, the phone, etc. with no success.....

1nonblonde in OK

[EstuardoFitbit]

Hello there @one-non_blonde, nice to see you around.

Thanks for taking the time to share this situation with us; I'd be glad to help!

Please follow these steps to customize the clock face of your Fitbit Sense 2:

1. Tap the device icon in the top-left corner of the Fitbit app.

2. Tap your device name, then select the 'Apps' option.
3. At the top of the screen, you will see the 'Clocks' option.
4. From there, you can choose from all the available clock faces to personalize your watch.

[LZeeW]

@one-non_blonde   What is the name of the clock face with this issue?  Is it a Fitbit clock face or a third party clock face?  Sometimes this is an issue with a specific clock face and not all clock faces.