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Can't delete my alarms on Sense 2

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Hello everyone, 

I am using a Fitbit Sense 2 and I am unable to delete alarms.  When I went to the alarms page on the watch in the beginning, there was the option to add an alarm but no option to delete it.  When I clicked on the alarm, it would give me the option to switch the alarm "on" or "off".  Switching off the alarm did not delete it.  Now, when I go to the alarms page on my watch, it says "Alarms List Full - Remove old alarms before creating a new one." 

I looked here on the forums and found that old alarms can be deleted on the app through the "Silent Alarms" sections - I cannot find it (I have included an image of what I can see on the website).  Using the app on my phone has a similar display.  

Fitbit.png

If anyone has any idea how I can fix this (I'm sure there is a way which I haven't found yet) please do let me know.  Any help (and sympathy) is greatly appreciated 🙂

 

Moderator Edit: Clarified subject

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Hey @Guy_ 

 

Thank you so much. I restarted my watch and it is letting me scroll through the alarms now and I can delete them. 

Thanks again for your help mate 

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2 REPLIES 2

Hi @DanielRodrigues - alarms on the watch when the list is full should be deleted on the watch.

Can you press the button and select Alarms

When it says the list is full scroll back up and select one of them and then scroll to the bottom and remove it, and repeat for each one.

How do I manage alarms on my Fitbit device?

You may need to restart the watch if it is not behaving correctly. How do I restart my Fitbit device? 

Author | ch, passion for improvement.

Best Answer

Hey @Guy_ 

 

Thank you so much. I restarted my watch and it is letting me scroll through the alarms now and I can delete them. 

Thanks again for your help mate 

Best Answer