Cannot access to Watch Faces, Apps & Tiles

[Jennlo78]

I am unable to access any watch fa es, apps or tiles.  Its been about a week now and I have tried every troubleshooting topic from the website. Its extremely frustrating not being able to access these areas. When will it be fixed? 

Moderator edit: clarified subject.

[ManuFitbit]

Thank you for being participating in the community @Jennlo78.

I appreciate you taking the time to share your feedback regarding this issue and thank you for trying to fix it on your own. I understand how frustrating these difficulties can be.

This issue has been escalated and our team is actively identifying a fix.

Thanks for your patience while we resolve this. We look forward to having your device up and running again.

[Cyeates77]

I have same problem.  This was after a fitbit update. Syncing on phone with time only. No steps etc. Cannot change clockface to try and fix problem.  Been over a week now.

[AnnieOakley_21]

I’m having same issues since transferring to google instead of Fitbit app. Now it’s not even counting steps either. Have tried everything but nothing works.

[Jennlo78]

When will this be fixed? Im still having  issues and I pay for a premium membership. What is the point of i cant use everything I pay for? 

[Menabelle000]

me too!  Let me me know when this is fixed please