03-26-2024
12:34
- last edited on
03-31-2024
15:35
by
LizzyFitbit
03-26-2024
12:34
- last edited on
03-31-2024
15:35
by
LizzyFitbit
Hi there I've just purchased the Sense 2 and there is no way to add the Google Wallet app to my device. I've tried everything but the Option does not appear in my Fitbit App (screenshot attached).
Additionally, when I bind "Fitbit Pay" to the long button press and try to activate it, it prompts me to go to the mobile app but an error appears as well. Can someone help me understand what's going on? I've already cleared cache, formatted both devices, factory reset, and nothing.
I'm using a pixel 7 pro
Moderator Edit: Clarified subject
03-26-2024 13:26
03-26-2024 13:26
I am sorry to see you are having problems.
It looks like your firmware is up to date. Out of curiosity, is Google Wallet installed on your phone?
03-26-2024 14:57
03-26-2024 14:57
Thank you for the response.
Yes, Google Wallet is installed on my phone. I use it multiple times a day.
As for the firmware, i've tried to check for updates and none appear. Any thoughts?