02-18-2026
14:02
- last edited on
02-18-2026
14:37
by
ManuFitbit
02-18-2026
14:02
- last edited on
02-18-2026
14:37
by
ManuFitbit
Won't sync or move from "to get started"
Moderator edit: clarified subject.
Best Answer02-18-2026 14:36
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-18-2026 14:36
Hi @Avs48. It's good to see you participating in the community.
Thank you for sharing the inquiry regarding this difficulty.
Please, take a look at the points listed in this help article: Why can't I set up my Fitbit device?
In addition, try to restart the device as indicated in this help article: How do I restart my Fitbit device?
Best Answer02-18-2026 16:17
02-18-2026 16:17
02-21-2026 15:04
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2026 15:04
Good to know that @Avs48.
Glad for you!
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.
Best Answer