Colored dots on my Sense 2 clock face

[SandraKay74]

 Can someone please explain what this means?  Helping a friend. 

[Guy_]

Hi @SandraKay74 - you need to know what clock face is installed on the watch and read the documentation for it.

[SandraKay74 · Accepted solution]

I changed the clock face, then it only showed a few things. I was then able to shut it down and restart fitbit. I put the clock face that she originally had and it is working now. 

[Guy_]

@SandraKay74- glad it's working, did you see in the Gallery tile of the Fitbit App what the original clock face was called and see it's documentation?

[EstuardoFitbit]

Hi there @SandraKay74, welcome to the Community. @Guy_ Thanks for your great help!

I'm happy to hear that the advice provided above was helpful for you, and I took the initiative to flag this post as the Best Answer to assist future users who might be asking the same subject. I'm also able to confirm that the clock face that has the problem is called Overview. If you encounter the same error with this clock face in the future, you can always reach out to the developer to learn more about it.