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Connection or update problem

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‎10-21-2022 13:41

‎10-21-2022 13:41

I just bought sense 2 and tried to connect it with my phone.

It is connected with my phone and sense 2 show me that i should update firmware.

So i clicked it and it went to downloading firmware - installing update 

And half of the line goes, it just failed to update what is the problem

I've already tried almost everything from support page

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‎10-21-2022 13:48

‎10-21-2022 13:48

Almost everything does not tell me much. I suppose you have tried a restart? If not press the button until you see the Green Fitbit Logo, takes about 10 seconds. Then do the sert up again.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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