Connection with app

[Miguk]

Sense 2 is not connecting with app anymore 

[MarioSFitbit]

Hi @Miguk and welcome to the community. 

Thank you for your message. I'm sorry to hear about this situation regarding your Sense 2 not syncing anymore with the app. 

Please let me suggest you read and follow the steps explained here: 

• Why won't my Fitbit device sync?

You can also try to setup your watch as a new device: 

• How do I set up my Fitbit device?

[Mingra13]

Neither is mine. Expensive, ugly bracelet 

[Mingra13]

I tired these steps and thy di not work. I get an error message

[MarioSFitbit]

Hi @Mingra13 and welcome to the forums. 

I appreciate your message, and I'm sorry to understand that your Sense 2 is not syncing anymore.
Thank you for all the troubleshooting steps you tried. 

What is the error message you get? Did you get it from the app or from the watch? 

Please confirm if you restarted the Sense 2, and then you tried the setup process.

[Miguk]

Hi.
Is not connected and can't add it anymore.
Message in the app, saying "there was an error. They again".

Tried fiew times, reinstalled the app, nothing works.

[MarioSFitbit]

Hi @Miguk and welcome back to the forums. 

Thank you for your message and for the troubleshooting steps you tried. 

Since you already followed all the recommended advice, please contact support, because they have the proper tools to find your options. To do so, please fill out the required information in the link, and choose on stage 3 the contact method that suits you best.