08-03-2023
15:33
- last edited on
08-04-2023
09:47
by
LizzyFitbit
08-03-2023
15:33
- last edited on
08-04-2023
09:47
by
LizzyFitbit
The display time on my sense2 is stuck and I can’t do anything to reset it. I have to swipe to another screen to get the accurate time.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @Scorpyrose - firstly hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
This refreshes the operation but if it happens again change to another clock face.
Also pull down the watch face and make sure all icons are off.
Author | ch, passion for improvement.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @Scorpyrose - firstly hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
This refreshes the operation but if it happens again change to another clock face.
Also pull down the watch face and make sure all icons are off.
Author | ch, passion for improvement.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome on board, @Scorpyrose. @Guy_ Thanks for your amazing help.
@Scorpyrose Thanks for your efforts, and I'm glad the steps shared above worked for you. I'm going to take the liberty of marking @Guy_'s post as the Best Answer, this will definitely help many more members around the forums.
Have a great weekend ahead!
Best Answer