Hi, @Peanutmcdaisy , you don’t provide much information, but it sounds like you may be experiencing a bug which is affecting some users in which their distance is not calculating correctly. Fitbit is aware of the issue and working on a fix. You can find more info on this matter by following this thread .
As reported in that thread, many users (although apparently not all) have reported a temporary work around by manually adjusting their stride length. You can do this in the app, and the instructions are here .
I hope this helps. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
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