help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Does not work?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2024 03:29

‎03-19-2024 03:29

My clock suddenly doesn't give me any data on the Fitbit app when it comes to exercise and sleep. What's the problem? It worked the first four days.

Best Answer
0 Votes
1 REPLY 1

‎03-19-2024 03:48

‎03-19-2024 03:48

Welcome to the Fitbit community, @SunsetRunner!

Sad to hear that you're having issues with your Sense 2.
First thing to try if your device isn't behaving as it should, is trying if a restart will get things fixed. To do so, please sync your Sense 2 first to not lose any data it might has tracked so far. Then keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display and wait until it has restarted before you sync again.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes