05-01-2024 07:18
05-01-2024 07:18
Is there a way to edit the elevation required to count a floor. I have read that the elevation is 10ft and doesn't work in my house. If I go up 2 flights of stairs it counts as one floor. I think in my house the distance is 8'.
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05-02-2024 07:52
05-02-2024 07:52
You mentioned going down the stairs. Nobody gets credit for going down stairs anyway. It's only going up stairs.
05-01-2024 07:39
05-01-2024 07:39
You cannot edit floor height, but you can try making sure your arms are lowered at the bottom and raising them over your head at the top, artificially add a bit of height to a single flight of stairs.
05-01-2024 07:55
05-01-2024 07:55
Hello @Nefarious854 and welcome to the Community. I'm sorry, but you can't change the programming for the altimeter. It's very important that you go up the stairs in a smooth movement and don't hold the handrails. I don't think your distance is 8' or you live in an old house with 7' ceilings.
I used a Fitbit One (worn on torso) for several years and its floor counting was spot on in my house with 8' ceilings. All of my wrist Fitbits have undercounted my floors. I think the altimeter is very, very sensitive. Certain arm movements or holding handrails seem to interfere with floor counting.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-02-2024 07:31
05-02-2024 07:31
05-02-2024 07:45
05-02-2024 07:45
05-02-2024 07:52
05-02-2024 07:52
You mentioned going down the stairs. Nobody gets credit for going down stairs anyway. It's only going up stairs.