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Feedback about Sense 2

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‎08-01-2023 04:37 - last edited on ‎08-02-2023 07:17 by Fitbit Moderator

‎08-01-2023 04:37 - last edited on ‎08-02-2023 07:17 by Fitbit Moderator

seems I wasted 300 $ for the version thar dropped all the cool features and none of the apps are available for this thing. I hope I'm just a newbie and don't know what I'm doing yet

 

 

Moderator Edit: Clarified Subject 

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3 REPLIES 3

‎08-01-2023 08:17

‎08-01-2023 08:17

nope... if you're looking for 3rd party apps, the Sense 2 doesn't support those... and it doesn't appear that there are any plans for that to change.   I'd say return the Sense 2 while you still can and get your money back to spend on something else.

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‎08-01-2023 21:31

‎08-01-2023 21:31

Hi @sad_guy23 - as @thirstycat  says. Did you know Fitbit have a 45 day refund policy or possibly authorised dealers too, some stores provide 14 to 30 day refunds.

Author | ch, passion for improvement.

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0 Votes

‎08-03-2023 07:33

‎08-03-2023 07:33

I was talking to customer support over the phone yesterday and they said they are working on it but it would take time.

I don't believe a word they say though because we've been begging since October for the features to be rolled out. 

Definitely return it, it could be another year before they decide to roll them out. 

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