I have been having such problems with my Sense 2, particularly with sleep data being either incredibly inaccurate or simplified. This happened a few months ago and I tried doing all of the troubleshooting things that were advised and it finally got things back on track, but this time I’ve tried everything and no luck.
Customer service is almost nonexistent. Tried doing an online chat based on the hours they said they were available, but no one was available. Tried the Twitter/X route, but it just keeps looping me back to the same place. Many forums on the same topic have had comments disabled. Google is horrible and everything about Fitbit has gone downhill since Google took over. The only reason I bought another Fitbit was because I liked the sleep stats on it. Now that’s not even worth super frustrated because I’ve only had this particular one for a few months.
