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Fitbit App not syncing with my Sense 2

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‎01-20-2025 06:52 - last edited on ‎01-22-2025 05:57 by Fitbit Moderator

‎01-20-2025 06:52 - last edited on ‎01-22-2025 05:57 by Fitbit Moderator

My Fitbit app is no longer syncing with my Fitbit. Bluetooth is switched on but nothing is happening. I have uninstalled and reinstalled the app but still nothing.

Any ideas as to what I can do?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-20-2025 09:51

‎01-20-2025 09:51

I am having the same problem.  Turned off bluetooth and back on and it won't pair with device,  I did a system reset and still won't pair or sync.  I LOVE my sense 2 fitbit, but I'm about to lose my s**t.  It was synced for a day and now it won't sync again.  If you hear anything, please share!

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‎01-22-2025 06:02

In response to Mamarock

‎01-22-2025 06:02

Hi there @Devon86 and @Mamarock! A warm welcome to the Fitbit Community!

Thank you so much for letting us know that the Fitbit app is no longer syncing with your Sense 2 and for all your efforts.

Have you checked if you can update the Fitbit app?

I suggest you try to follow all the instructions described in this article: Why won't my Fitbit device sync? Here you'll find 11 steps that will help you solve this situation.

If the situation continues I recommend the troubleshooting steps from this article: Why can't I set up my Fitbit device? 

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