help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Pay/Goolge wallet and workouts not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-18-2023 06:13

‎03-18-2023 06:13

since the google wallet update, contactless payments no longer work. Now I've been in this situation for 3 months and nobody does anything. In addition, the workouts stop exactly after 14 minutes. I have already tried restarting the device and resetting it to factory data without success. I am really disappointed with Fitbit and above all I am very angry not to receive any kind of assistance. I think I wasted my money!!!

Best Answer
0 Votes
1 REPLY 1

‎03-21-2023 06:52 - edited ‎03-21-2023 07:07

‎03-21-2023 06:52 - edited ‎03-21-2023 07:07

anyone in my same situation? @Fitbit where are you ? anyone moderator can help me @LizzyFitbit @AndreaFitbit . thx

Best Answer