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Fitbit Sense 2 Preorder not working

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I tried placing a pre-order for Fitbit Sense 2 mutiple times from two computers, different IP addresses, also tried cognito mode and the order just keeps processing. 

 

This is my first purchase of a Fitbit product and this glitch is giving me a pause to think whether I am making a mistake moving from Apple to Fitbit if Fitbit cannot get their order workflow working properly. 

 

Has this happened to anyone else ?

 

 

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