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Fitbit Sense 2 Won't Open

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‎12-25-2022 10:25

‎12-25-2022 10:25

20221225_130846.jpg

 Pressed button on left side as instructed but only logo would show. Did not even show as pairing available. One time I pressed button on left for10 seconds as instructed and this happened. I think this watch is a dud. Any advice before sending back?

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‎12-25-2022 10:42

‎12-25-2022 10:42

That doesn't look right. Probably you should contact customer support.

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