Fitbit Sense 2 broken

[Chanxox]

Purchased back in May 2023 so not in warranty (I think)

The one metal plate on the back has come off, I don't know where or how. Can I get this fixed anywhere? (By a professional, happy to pay) 

Or am I just going to have to cut my losses and get a new one 

 

[MarioSFitbit]

Hi @Chanxox and warm welcome to the Fitbit Community ! 
I appreciate your message and the image sent, and I'm sorry to hear that your Fitbit Sense 2 is broken. 

I understand your feelings about this situation. Unfortunately, Fitbit doesn't have repair centers in order to get this fixed. 

May I suggest you to contact support, since they have more tools in order to find your options ? What can we help with?

[Chanxox]

What would you suggest putting? As that was the first place I went to and I wasn't sure what to search 

[MarioSFitbit]

Hi @Chanxox ! Thank you for your message. 
The link I just provided has 3 steps. 

In step 1 you must describe the problem with your watch. 
In step 2 you can see related posts (I suggest clicking on Next Step). 

Finally, in step 3 you can choose the contact option you prefer.