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Fitbit Sense 2 heart rate sensor stopped working

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‎11-17-2023 11:05 - last edited on ‎11-18-2023 07:49 by Fitbit Moderator

‎11-17-2023 11:05 - last edited on ‎11-18-2023 07:49 by Fitbit Moderator

Though my sense 2 is measuring my heart rate the 24 plot of my heart rate stopped working about 30 hours ago. I have restarted my sense 2 and reloaded my fitbit app to no avail.

 

Moderator edit: updated subject for clarity. 

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‎11-18-2023 07:50

‎11-18-2023 07:50

Welcome to the Fitbit Community, @JG13. I'm sorry to hear that your Sense 2 heart rate sensor stopped working. 

I noticed that you got in touch with our team and received assistance. 

Have a nice weekend. 

Andrea | Community Moderator, Fitbitp>

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