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Fitbit Sense 2 is not staying connected to Galaxy S 21

‎05-26-2025 09:54 - last edited on ‎05-29-2025 11:54 by Fitbit Moderator

‎05-26-2025 09:54 - last edited on ‎05-29-2025 11:54 by Fitbit Moderator

I have done all the resting and reinstalling and my Fit bit sense is still not alerting me to notification. like it use to. Not sure what else to do to get it to work like it did when I got it.

 

Moderator Edit: Formatting.

 

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1 REPLY 1

‎05-26-2025 18:11

‎05-26-2025 18:11

Hi @Litbear, glad to see new faces around!

I really appreciate the time you've invested so far in troubleshooting your device!

I've noticed that you've already contacted our support team directly, and they're actively helping you out. Please note that continuing to communicate with them will absolutely be the best way to get the issue resolved. If you have any questions about the outcome of the case, feel free to contact them back!

Best Answer