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Fitbit Sense 2 not working after update

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I installed an update recently, and after I did the watch screen says to synch in the app. I am able to do that, but the watch face never returns to normal. The app continues to receice data. I have tried many (all?) Of the things listed on what to do when it doesn't synch but my issue seems distinct from that. When I restart I get the flashing logo and a red X and the screen returns. The battery dies very quickly, lasted less than a day when it would last most of the week before. I was hoping thag when it did die, it would let me charge it and a reboot might fix. Now, it does not show that it is charging. Is this one of those updates that destroys it so that I have to get a new one? Any help would be appreciated, and if I get the time for a customer service call and they have any ideas I will update. Thanks everybody!

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I'd just be getting a refund and buying something else at this point.

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