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Fitbit Sense 2 watch face detatched

8 hours ago

8 hours ago

My Fitbit Sense watch face detached from the watch and will not go back in/stay in place. 

It is still attached on the inside by a black band and the display is still working. 
Has anyone else had this happen? Anytime I try to reach Customer Support online I get in the endless loop of answering the same questions. 
Please help

Best Answer
1 REPLY 1

4 hours ago

4 hours ago

Hello there @Mochas_Dad, welcome to the Fitbit Community! 

Thanks a lot for taking the time to share this situation with us, I'd like to make this process easier for you. 

Let's start filling out this form. By doing this a ticket will be created with our support team so they can get in touch with you as soon as possible. 

Best Answer
0 Votes