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Fitbit Sense 2 band is falling off on one side of the watch

‎06-16-2025 08:09 - last edited on ‎06-16-2025 10:58 by Fitbit Moderator

‎06-16-2025 08:09 - last edited on ‎06-16-2025 10:58 by Fitbit Moderator

Fitbit Sense 2 band falls off on one side.  I bought a new band and it also won’t stay attached

 

Moderator Edit: Formatting.

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‎06-16-2025 11:09

‎06-16-2025 11:09

Welcome to the Fitbit Community, @Virginiacuen. I'm sorry to hear that your Sense 2 band falls off on the side and will be happy to assist. 

Please check the help article: How do I wear my Fitbit device? that has tips and instructions on how to change the band correctly.

Does your watch show that the latch that secures the band broke off?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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