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Fitbit app v3.80

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‎04-30-2023 23:56

‎04-30-2023 23:56

After the update of Fitbit app v3.80 my sense is constantly failing to sync. I have to forget the device an re-pair every day. Any tips?

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Accepted Solutions

‎05-01-2023 06:35 - last edited on ‎06-29-2024 17:07 by Fitbit Moderator

‎05-01-2023 06:35 - last edited on ‎06-29-2024 17:07 by Fitbit Moderator

Hi @Gyro29 - due to possible incompatibilities in the new version try logout of the Fitbit App, swipe off the active window and in Android clear the storage cache and force stop it then restart the phone.

Make sure you don't have any other Bluetooth devices on and then restart the watch.

Login again and wait for any pair, link or Fixit prompts and pull down to sync.

This should clear any issues.

How do I restart my Fitbit device?

Author | ch, passion for improvement.

View best answer in original post

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2 REPLIES 2

‎05-01-2023 06:35 - last edited on ‎06-29-2024 17:07 by Fitbit Moderator

‎05-01-2023 06:35 - last edited on ‎06-29-2024 17:07 by Fitbit Moderator

Hi @Gyro29 - due to possible incompatibilities in the new version try logout of the Fitbit App, swipe off the active window and in Android clear the storage cache and force stop it then restart the phone.

Make sure you don't have any other Bluetooth devices on and then restart the watch.

Login again and wait for any pair, link or Fixit prompts and pull down to sync.

This should clear any issues.

How do I restart my Fitbit device?

Author | ch, passion for improvement.

Best Answer

‎05-01-2023 06:44

In response to Guy_

‎05-01-2023 06:44

Sweet, that seems to have sorted it Thx. 

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