06-12-2025 13:58
06-12-2025 13:58
My Sense 2 suddenly stopped connecting to the app. Upon restarting the sense 2 it thinks it is brand new and has never been set up. Tried to reset it up and it just says there's an error. Nothing I have tried is working.
06-12-2025 16:53
06-12-2025 16:53
A warm welcome to the community @Grand4.
Thank you for sharing the inquiry regarding this difficulty with your Sense 2.
We're aware of an issue impacting various functions with Fitbit and the Fitbit app and are actively looking into it. We will keep you all updated once we rollout a fix. Thanks for your understanding.
06-13-2025
08:23
- last edited
Thursday
by
ManuFitbit
06-13-2025
08:23
- last edited
Thursday
by
ManuFitbit
Mine too. I have Uninstaller and reinstalled the app. I have restarted my Sense 2. When I go directly to phone settings to connect Bluetooth, it says I need an app to connect ... which, of course, I have.
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It has been over 24 hours. I want to post a gif of James Brown singing 'Please, please, please.'
06-18-2025 04:21
06-18-2025 04:21
Mine is doing the same thing. There was an update about a week ago. Is that causing the problems? Please fix soon