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Fitbit symbol keeps flashing on Sense 2

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‎05-16-2023 21:11 - last edited on ‎05-18-2023 11:09 by Fitbit Moderator

‎05-16-2023 21:11 - last edited on ‎05-18-2023 11:09 by Fitbit Moderator

Hi there,

 

my Fitbit won’t turn on and sync. I’ve tried charging and it turning it on and off and it won’t work. The symbol just keeps popping up an disappearing. Any suggestions?

 

Moderator Edit: Clarified subject

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‎05-16-2023 23:17 - last edited on ‎08-21-2024 16:57 by Fitbit Moderator

‎05-16-2023 23:17 - last edited on ‎08-21-2024 16:57 by Fitbit Moderator

Hi @RenRen1986 - can you try turning off the phone's Bluetooth then hold the watch button for 10 seconds till it vibrates and the logo appears and wait for the watch to restart.

If this succeeds try turning on the Bluetooth again and see if this causes s problem.

Author | ch, passion for improvement.

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‎05-17-2023 10:13 - last edited on ‎08-21-2024 16:57 by Fitbit Moderator

In response to Guy_

‎05-17-2023 10:13 - last edited on ‎08-21-2024 16:57 by Fitbit Moderator

Welcome to the Fitbit Community, @RenRen1986. I'm sorry to hear that a symbols keeps flashing on your Sense 2.

Could you please let us know which symbol is and if you have tried @Guy_'s advise?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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