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GPS map not showing on app

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‎07-14-2024 19:39

‎07-14-2024 19:39

The GPS map is not longer showing in the app and keeps freezing the app and receiving a bug notification. I've forced app closed. Deleted and reinstalled. Reconnected my Sense and same bug! My Sense is now also stopping tracking exercised at random intervals for no reason. It is very frustrating 😤 

Best Answer
3 REPLIES 3

‎07-15-2024 08:36

‎07-15-2024 08:36

There is a bug in the app that causes crash when opening the GPS activity details screen. Not all crash but mostly long activities.

Best Answer

‎07-15-2024 15:14

In response to Triletics

‎07-15-2024 15:14

You would of thought that since Google owns both maps & fitbit they could solve a bug quickly...

Best Answer

‎07-16-2024 17:47

In response to SunsetRunner

‎07-16-2024 17:47

Welcome to the forums @SunsetRunner . 

Thank you for taking the time to share the inquiry regarding the GPS. Sorry to know the difficulty. 

Please take in consideration that this inconvenient have been already escalated to our team to be investigated. Please I'd ask you to keep an eye on this for any updates on this.

Thanks for helping @Triletics.  

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