12-05-2024 11:46
12-05-2024 11:46
Recently, my Sense 2 suddenly just starts swiping and tapping like a ghost is running fingers over the face.
I am literally not doing anything at the time. I'm not in any exercise, the watch is not wet, or anything else that could confuse it. I have noticed this while driving while my had is perfectly still.
The only way to stop it is to hold the side-button down until it resets the watch. Meanwhile, it is fighting me and menus are sliding by and tiles are getting activated and even settings are changing while I hold the button (which is frustrating because I then have to figure out what was changed).
Once I reboot the watch, it is fine for another week or two and then it happens again. It's now happened enough times that I'm worried there is a hardware fault.
I keep the battery charged, I'm on the 210.26 firmware and my app is up-to-date.
Any ideas or should I start a warranty replacement? I bought the watch 0n 5/9/24.
12-06-2024 10:17
12-06-2024 10:17
Hi there @Byteguy! A warm welcome to the Fitbit Community!
Thank you for sharing this situation and for all your efforts.
I suggest you try to change the clock face.
Please let us know how it goes.