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Google maps permission problem on sense 2

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Hello, 

I have a problem when trying to use Google maps on sense 2. Every time I try to launch the app either from the watch or automatically from the phone I get a message saying "permissions needed". I click "fix issue" and it tells me to "check that all permissions are selected for Google maps in the fitbit app gallery. To check permissions, continue on phone". Clicking open does nothing. 

 

I've tried restarting the phone and the watch, updating all the apps on the phone, giving Google maps all of the permissions, syncing everything inbetween, disconnecting and reconnecting the Google maps through the fitbit app, nothing helped. The phone is galaxy s21 running Android 13. I don't know what else I can try. 

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2 REPLIES 2

"Clicking opens nothing", you don't say if you have checked permissions manually or not? Ifnot,perform these steps:

 

"Fitbit App" → "Your profikle" → "Sense 2" → "Gallery" → "Sense 2 Tab" → "Google Maps" → "Permissions"

 

 

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer

Thanks, that resolved it.

 

I was only looking under the apps tab in the gallery and was confused why the maps app wasn't even there. Didn't realise apps are listed in two places. 

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