Gps never starts

[sheilad739]

I was excited to upgrade to sense 2 but the gps doesn't connect at start of exercise or I need to wait many minutes for it to start. This messes up the accuracy of my biking mileage which is one of the important reasons for having it. If this is unfixable, I need to go back to sense 1 or switch to Garmin. Is there a fix?

[rbittman]

Try clicking to start it (for some exercises, like walking, you have to tell it in settings under walking to use gps the very first time)…then hold arm upright (not horizontal) so it’s parallel with your body. It should start. It won’t be as awkward next time. It should start easily after this. 

[LokeAa]

Try to do this:

• Wear Sense so it does not touch your wrist bone, and not too tght.
• If you are surrounded by tall buildings, or in the woods it takes longer to connect
• Tap "Excercise app"
• Stay put, and do not start the excersise before GPS is connected

This is steps for first time setup. If you at some point is unable to sync the device for a periode of more than 24 hours - You will have toperform these steps again