help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Great warranty coverage for Sense 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2024 13:28 - last edited on ‎01-30-2024 04:57 by Fitbit Moderator

‎01-29-2024 13:28 - last edited on ‎01-30-2024 04:57 by Fitbit Moderator

My fitbit sense 2 was no longer turning on after it started glitching and turned off after the logo appeared. I tried rebooting it and did everything the online fitbit help server advised me to do, and it still was not functioning. They then gave me a replacement watch of the color I chose. So big thumbs up!!!!!👍

Best Answer
1 BEST ANSWER

Accepted Solutions

‎01-30-2024 05:00

‎01-30-2024 05:00

Hello there @laceyl, thanks for sharing your experience with us.

I'm pleased to read that we were able to promptly address your issue. We always try our hardest to satisfy our users in every interaction. Please continue to share with us in this community.

Have a good one!

View best answer in original post

Best Answer
1 REPLY 1

‎01-30-2024 05:00

‎01-30-2024 05:00

Hello there @laceyl, thanks for sharing your experience with us.

I'm pleased to read that we were able to promptly address your issue. We always try our hardest to satisfy our users in every interaction. Please continue to share with us in this community.

Have a good one!

Best Answer