06-06-2023 10:51
06-06-2023 10:51
I ave just purchased a new sense 2 having owned a sense and ionic previously. Unfortunately the hourly steps remaining during the first 50 minutes of each hour will not show as it used to on my earlier Fitbit’s. All I receive is the 10 minute remaining reminder. Can anyone help me rectify this please. The Fitbit firmware etc is up to date.
Thanks
john
06-06-2023 11:08 - edited 06-06-2023 11:09
06-06-2023 11:08 - edited 06-06-2023 11:09
Hello @mcgowan17 and welcome to the Community. I'm sorry, but we can't change this. Please vote for and leave a comment on this thread in the Product Feedback forum. I'm not a Fitbit employee, so I don't know who thought this was a good idea.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-06-2023 12:20
06-06-2023 12:20
Many thanks for your prompt reply and welcome @LZeeW . I agree it’s a backward step which is a shame. The full 1 hour step count towards 250 did at least help manage the steps during any single hour of non exercise days so I will have to adapt accordingly!
06-27-2023 12:22
06-27-2023 12:22
I don't like that I can't tell by looking at my watch how many steps I need to get for the 250 or how many I have reached during the day just from my Sense 2.
06-27-2023 13:01
06-27-2023 13:01
Are they any clock faces that can display steps remaining? If so perhaps you could use one of those? I know it's not ideal but possibly a solution until Fitbit bring the feature back.