help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to contact Support - Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2024 06:21 - last edited on ‎01-15-2024 12:58 by Fitbit Moderator

‎01-15-2024 06:21 - last edited on ‎01-15-2024 12:58 by Fitbit Moderator

Anyone else not able to speak with customer service? 

Moderator edit:  updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎01-15-2024 08:14

‎01-15-2024 08:14

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎01-15-2024 13:01

In response to Odyssey13

‎01-15-2024 13:01

@Odyssey13 Thank you for your help.


@maryck21 A warm welcome to the Community! Thank you for your message. 

Just jumped in to add a bit of info. 

The info shared by our friend Odyssey13 is if you are located in the U.S. 
If you are somewhere else. Scroll down on the link that Odyssey provided. You'll see a flag and a language there. 
Change the location on the flag to see the contact options for your location. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer