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Issues with exercise tracking on Sense 2

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There was an update recently for my Sense 2 tracker and since then when I try and track an exercise the watch just turns off after 15 mins and goes back to a normal watch face. I miss it and then don't have my correct exercise in the app, which also won't allow me to manually input an exercise at all anymore.

I have done all the resetting. Etc. Etc. Which are also sent over as troubleshooting steps, to no avail.

I have auto-stop disabled on the tracker too. Does anyone else encounter this issue? Any way I can fix it?

After all the recent app issues, I'm really unhappy with Fitbit to be honest. It just seems to be a never ending list of problems that go unresolved!

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Im facing same stops tracking after 24 mins now 18 then turns back on 20 mins later trscks for 8 mind

tried fixes at shop to no avail 

taking. Back to shop today

t

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Shop swapped over for another 

lets see over two weeks

new one seems to have issues already with measuring cardio load

after two 45 mins spinning workout tracking seems fine but cardio load reported as zero 

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