Left Side Button Fitbit Sense Lost

[82Coco]

The left side button on my Fitbit Sense has somehow come off.  Watch now just has a black screen and not  responding to charging.  Bought May 22 so well out of warranty.

[MarioSFitbit]

Hi @82Coco and warm welcome to the forums. 

Thank you for your message. I'm sorry to hear that the left side button on your Fitbit Sense has somehow come off and now just has a black screen and not responding to charging. 

I understand your feelings about this situation. 

Could you please confirm if you already tried the steps explained in the following help article ? Why isn't my Fitbit device's battery charging?

Regarding the button, if you haven't already, I recommend trying to remove any dust or dirt by gently using a toothpick or swab around the button. If this doesn't improve the button's functionality, you can try cleaning out the debris using compressed air. Hold the watch at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button. Once this is done, restart your Sense by following these steps: How do I restart my Fitbit device?

[82Coco]

The charging area of my fitbit is clean - watch was charged this morning

There is no button to clean around as the button has been lost

[MarioSFitbit]

Hi @82Coco and welcome back to the Community !
I'm really sorry for the inconvenience, and thank you for clarifying that the button was permanently lost.

I understand your feelings about this situation, and I appreciate your troubleshooting efforts. 

In this particular case, I suggest you contact support, since they have a few more tools to help you find your options.