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Metal plate fell off the back of my Fitbit. I see this happened to many others but did not see an an

Monday

Monday

Metal plate fell off the back. See this posted by many others but not seeing a solution

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Monday

Monday

Hi @Gglottie, welcome to our Community, is nice to have you here!

Since what you are experiencing is a physical damage on your device what I can recommend you is to contact our Support team to be able to evaluate your options since they have more tools in this cases than us in the Community. You can contact them following this link, there you are going to be able to describe your situation and after that, you will be able to choose how you want to contact them specifically. Support.  

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