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My Fitbit Sense 2 died

‎09-24-2025 03:10 - last edited on ‎09-24-2025 12:21 by Fitbit Moderator

‎09-24-2025 03:10 - last edited on ‎09-24-2025 12:21 by Fitbit Moderator

My fitbit sense 2 died today.  I cannot sync it.  It does not stay on the charger.  I pressed the side button for 20 seconds, but nothing happened.  Before I synced last time it showed 67% battery capacity.

 

Moderator Edit: Clarified subject.

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‎09-24-2025 09:11 - last edited on ‎09-24-2025 12:20 by Fitbit Moderator

‎09-24-2025 09:11 - last edited on ‎09-24-2025 12:20 by Fitbit Moderator

Having equally frustrating problem with my Sense 2; seemingly charged to 76% (according to App on my iPhone). Yet S2 screen completely black, buzzed when I pressed side button for 10secs+, eventually blue logo came on steady for 15secs then off for 10secs before large red cross appeared for 10secs followed by a black blank screen again. Device was working fine until last charge attempt 2 days ago.

Can’t see any relevant help on Support pages of FitBit website.

 

Moderator Edit: Formatting.

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