No stress management score

[LisaCuth]

Hi,

I’m on Premium. I have Fitbit Sense. I’m on Apple.

Past 4 days I’ve not had a stress management score.

I only take off my watch to charge it and to shower, I’ve tried deleting the app and reinstalling.

Ive tried all what I believe to be available, its annoying.

Any suggestions please? 

[terminus]

I was just about to post this exact same thing, I'm on Android though, no stress management score for the past four days.

I've also tried everything short of a factory reset on the Sense 2 which I'm reluctant to do due to issues I've had with that before.

Not sure if it's related but the app sometimes fails to sync as well.

[Jobu2]

A lot of people are having the same issue and have reported it here https://community.fitbit.com/t5/Android-App/Third-day-in-a-row-with-no-stress-management-score-from-...

[TJM62]

Same here, my stress management score on Sense 2 last recorded on 27th February and I am also having issues with syncing, have tried all recommended advice but nothing has worked! 

Not good for my stress management!

[Bergenaj]

This.   As of this morning my app also has no readiness score or basic data metrics and my sleep data reverted to non-premium (or it is being downgraded for everyone).   I've been basically losing one function or another every day since last week.... 

[richardmcq]

We too!! I have a Sense 2, my wife a Charge 6 with Premium, and both devices stopped displaying the Stress Management score on February 27th??!!

[Unhappywu]

I wrote exactly the same thing the other day. My verse2 stopped giving stress management scores so I thought after 6 years I needed a new one. 
sense2 right out of the box No stress score. Everything else works.  Now I  see quite a few other with the exact same problem

[Unhappywu]

Yah it’s stressing me out and without my score I just don’t know how I should feel LOL

[Guy_]

Hi all, Stress score may be resolving itself, for more information see this link Unreliable step counting bug

[TJM62]

My stress management score has returned this morning,  hopefully is resolved now.

[Bergenaj]

As of March 7 mine is back on. 

[Unhappywu]

Same here. It just took awhile to sync with watch but it showed up on my phone


Steve Parnass